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ONBOARDING PROCESS

Step 1: Brackets

After sign up and payment, you will recieve a Bracket Configuration Kit from OrthoSelect with instructions on what to do next. Alternatively, you can follow the steps below. Both methods contain the same information. (International offices will need to follow the steps below, as OrthoSelect will not ship a Bracket Configuration Kit)

1. Send bracket part numbers to OrthoSelect. We will need a part number for every bracket that you plan on using. This will help us match up the digital files with the physical brackets to create your personalized bracket library.

Sending Bracket Part Numbers document – A document that teaches you how to find and send OrthoSelect bracket part numbers.

2. Complete bracket shipment form and ship physical brackets to OrthoSelect with included shipping labels and packaging.

Shipping Brackets (for new and domestic accounts)– A document that outlines the proper procedure to follow when shipping brackets to OrthoSelect for all new and domestic accounts. Click here for international or existing accounts.

Bracket Shipment Form document – A document to include with your shipment of brackets to streamline the bracket process.

STEP 2: Software Setup & Training

After you have shipped your brackets and sent your bracket numbers, you can proceed to connecting your scanner to OrthoSelect, learn how to take accurate scans, and watch the software lecture series.

 

 1. Training Lecture Series:

CLICK HERE for Part 1 of the DIBS AI lecture series: Setup & Support

CLICK HERE for Part 2 of the DIBS AI lecture series: Basic Software Navigation

CLICK HERE for Part 3 of the DIBS AI lecture series: Clinical Procedures, Tips and Tricks

2. Link your intraoral scanner directly to OrthoSelect. This will simplify what you need to do when sending in new patient scans.

Intraoral Scanner Setup Instructions document – A step by step guide to set up your intraoral scanner with OrthoSelect.

3. View the following document on how to achieve a quality intraoral scan to ensure OrthoSelect doesn’t reject your scans and cause you to call in the patient for another scanning appointment.

Achieving Quality Intraoral Scans document – A detailed guide for common problems that occur while using intraoral scanners and how to solve them.

Step 3: Start a Case

The video & document below demonstrates how to start your first case. After submitting a case, schedule a meeting with an onboarding representative to complete the approval.

1.  Learn the basic menu & tools in syncdibsai.com.

     (0:00 – 3:40) – Video Above

2.  Fill out a new RX form on syncdibsai.com for each patient needed.

     (3:40 – 5:58) – Video Above

3. Schedule a meeting with an onboarding representative 2 hours from when you submit your first case to walk you through the approval process.

Schedule a Meeting

Step 4: Case Approval

Once you have submitted your case, complete your previously scheduled call to walk through the approval process. Documents are also attached below if you ever forget.

1. Download the DIBS AI software. (See computer requirements for the software below).

To download the DIBS AI software, open a web browser and go to syncdibsai.com where you will enter your login information. Once logged in you will see an “Account” tab on the left-hand side of the screen. Click on account and then look for the “Installer” tab on the top of the screen. Click on the installer option and then download the newest version of the DIBS AI software.

2. Approve cases that the AI software and DIBS technicians have generated (You will recieve a notification every time a case is available).

Approval Process (Steps 6-8 in the DIBS AI Software) — This video training will provide a navigational overview, our recommended order of operations, and tips and tricks to help you approve a case on your own.

Computer Requirements

  • Windows 10 Professional, i7 or Ryzen 7 chip, 16 GB RAM or higher, graphics card with at least 4 GB of built-in memory. Integrated chipsets may reduce performance.
  • DIBS AI DOES work on Windows Parallels for use on a Mac. Do NOT install on Windows Server OS.
  • DIBS AI is constantly improving. There will be updates and upgrades. You may experience occasional bugs and crashes. If this happens, please report such instances right away as we continue to improve, fix, and advance software.

Step 5: Bonding

After you have received your DIBS AI Case, it is time to bond your case to the patient. Here are some materials to help aid in your experience.

Standard Training

DIBS AI Clinical Training Manual– A step by step instruction manual for clinical procedures and material recommendations while using DIBS transfer trays.

Dr. Harris’s Office Bonding Appointment video – How Dr. Harris’s office bonds using DIBS transfer trays by OrthoSelect.

Dr. Cooney’s Office Bonding Appointment video – How Dr. Cooney’s office bonds using DIBS transfer trays by OrthoSelect.

Bonding and Removing a DIBS Transfer Tray – This video demonstrates how to properly and effectively bond and remove a DIBS transfer tray.

In-Office Printing (Optional)

DIBS AI Patient Brochure– A brochure to be used in patient consultations.

Post-Printing Manual document – A step by step guide for cleaning and curing your transfer trays after 3D printing that also includes our post-printing material recommendations.

SprintRay Pro Guide – A step by step guide for doctors using a SprintRay Pro with the DIBS AI system.

Cleaning and Curing a DIBS Transfer Tray video – This video demonstrates how to properly clean and cure a DIBS transfer tray.

STL Files – Demo upper and lower STL files and models to print while validating your printer.

Inserting Brackets video – This video demonstrates how to place brackets into a DIBS transfer tray.

Downloading Tray Pieces – A document that explains how to download the patients tray .stl files to print after OrthoSelect completes the initial setup.

Recommended Supplies – A document with recommended supplies for printing in-office.

Generate Tray and Create Print Job – A document that expains how to generate trays from the DIBS Ai software and export to your printer.

Post Printing Clean-up – A flowchart that demonstrates how to clean and cure printed trays.

How Bracket Heights Are Determined — This video will cover how bracket heights are determined in the DIBS AI software.

Creating Space Between Teeth — This video will demonstrate how to create space between teeth in the DIBS AI software.

The Importance of Accurate Tooth Markers — This video demonstrates the importance of identifying accurate tooth markers in the DIBS AI software and what it impacts in later steps.

Tooth Rotation — This video demonstrates how to effectively rotate a tooth in the DIBS AI software.

Tooth Root Integration — This video will cover how roots are integrated into the 7.0 software update.